TERMS AND CONDITIONS

GENERAL TERMS

The owner of the website and seller in web-shop is Estonian limited liability company ARI CARE OÜ (reg no 16142831, VAT EE102333730).
Location: Värvi 5, Tallinn 10621, Estonia
Contacts: e-mail ari@ari.shop, phone +372 68 88 009
By using this website, you accept these terms and conditions:

TERMS OF SALE

In web-shop ARI.SHOP you can buy safely and conveniently.

Seller

The seller in e-shop is Estonian limited liability company ARI CARE OÜ (reg no 16142831, VAT EE102333730) located in Värvi 5, Tallinn 10621, Estonia.
Contacts: e-mail ari@ari.shop, phone +372 68 88 009

Contract

These present terms are the contract of sale between the consumer or other client using web-shop ARI.SHOP and ARI CARE OÜ (hereinafter referred ARI or seller).
If you shop in our web-shop, you agree to these terms.
Web-shop is not intended for buyers with reselling purposes. For wholesale inquiries please contact us at ari@ari.shop.
ARI reserves the right to change prices and herby terms at any time without prior notice. ARI will not change unilaterally prices nor terms for already placed orders or made contracts.

Purchasing

Descriptions of the products and prices are shown next to each product. All prices are given in euros and include Estonian VAT.
Select the desired products and add them to the cart also selecting the quantity of products. The contents of the shopping cart can be reviewed at any time by clicking on the cart icon at the header of page.
When all selected products are in your cart, move on to the next page and accurately fill in all the fields necessary for quick and accurate shipment. Fields marked with a star (*) are mandatory to fulfill.
All orders made in ARI webshop are shipped via DPD to EU countries and via DHL to countries outside EU.
For your order you can pay by card payment via Stripe payment service. Stripe is ARI’s official provider of payment solutions certified by Visa and MasterCard.
Before proceeding to payment, make sure that selected products, amounts and prices are correct.
Before selecting the payment method you must agree to the terms and conditions of sale. Confirm your order and you will be forwarded to the selected payment form.
In case you have some comments about your order, please write them to the remarks section in the shopping cart.
After confirmation of payment, we send you the purchase confirmation e-mail regarding your order.
Always check carefully that all your inserted data is correct. Errors may cause the delay or even loss of order.

Campaigns

Sometimes we offer discounts that require special promotional codes. If you have such a promotional code, enter the exact text of the promotional code to the “COUPON CODE” field in the shopping cart and then press “APPLY COUPON”.

Payment

You can pay for your order by card payment.
The card payment service is provided by Stripe. Stripe supports Credit and Debit Cards by: VISA, MasterCard, Visa Electron, American Express, Maestro and payments via Apple Pay and Google Pay.
Stripe is ARI’s official provider of payment solutions certified by above mentioned companies.
If you choose card payment you will be directed to Stripe payment page where you can make your payment securely.
Legal remedies for consumers
The consumer can relay upon non-compliance of the object of contract with the terms and conditions of the contract on the legal remedies provided by law: require performance of the obligation, withhold performance of an obligation which is due from the oblige, demand compensation for damage, withdraw from or cancel the contract, reduce the price in the case of a delay in the performance of a monetary obligation, demand payment of a penalty for late payment.
The consumer has right to recourse to a body settling extra-judicial complaints and disputes. The instructions are in the Estonian Consumer Protection Board website.

Quality

ARI always checks all products before dispatching them, however, if you discover that the received goods are damaged, you must not use them and inform us immediately by e-mail or in written form as soon as possible, but not later than within two months from the receipt of products.
If products have defects due to our fault, we repair or replace the defective product(s) or reimburse the defective product(s) in an amount that you have paid in our web-shop.
Do not use damaged products. Such use is buyer’s sole responsibility. We cannot compensate or replace damaged products, when products have been already used.
The seller is liable for any lack of conformity of a product which exists at the time when product is delivered to the consumer.
In the event of consumer sale, the seller is liable for any lack of conformity of a thing which becomes apparent within two years as of the date of delivery of the product to the consumer. In the event of consumer sale, it is presumed that any lack of conformity which becomes apparent within six months as of the date of delivery of a thing to the purchaser already existed before the delivery of the thing, unless such presumption is contrary to the nature of the thing or the deficiency.
Please note that many of our products are with limited period of use and therefore it is not possible to rely on lack of conformity if the product’s best before date is over.
We ensure that if the products have been stored in usual conditions, they can be used according to the manufacturer’s recommendations for their intended purpose until the arrival of ‘best before’ deadline. If no such deadline is given on the product, the consumer shall store products away from direct sunlight and in a room temperature for 6 months from the date of purchase.

Safety

It is very important to carefully follow directions for use and other safety requirements which are published on our website or are enclosed with the products. We are not liable for any damage that occurred when the product was not used as intended, user does not follow the instructions given by the manufacturer or any other safety requirements or the product is used after the expiry of ‘best before’ date.

Safety of cosmetics

Any use of cosmetics requires consideration of your skin type and health condition. If you feel that the use of the product makes you feel any way worse than usual, stop using the product immediately and please inform us about it.
ARI ensures that all the ingredients in the products comply with the requirements of the European Union and all the ingredients are marked on product packages and/or on the web-shop. Carefully study the ingredients list on the packaging, ARI cannot be held responsible for problems that can occur on the basis of personal intolerance or mismatch.

Disclaimer

All descriptions and recommendations on this website are provided for information purposes only and are not intended to diagnose or replace the advice of professionals.
Our claims about the properties of the ingredients are based on the well-known and widespread information.
Prior to use of the products, please read the list of ingredients and instructions for use. By purchasing or using our products you accept the fact that that some ingredients, including natural ingredients, may still cause sensitivity or allergic reactions that ARI cannot not be held responsible. The use of products should be always based on user’s health, allergies and skin type.
ARI does not hold responsibility for the use of products, when use is not based on the purpose of the product.
Users must carefully follow the instructions of safety and product usage. ARI does not hold responsibility for any damage that occurred if these instructions were not followed.
Since the content of the website and software is continuously developing, we cannot rule out that the web-shop is temporarily not available or there are malfunctions in the system or errors in published information. We are sorry in advance for this and note, that in the case of the obvious errors during the purchase, it does not bring us to the obligation to perform the contract.

Copyright

The contents of this website, including its layout, graphics, images and texts are protected by copyright. Any right of use of the contents on this website is an exclusive right of ARI CARE OÜ or the indicated author. Except to the extent explicitly permitted by the applicable laws, the contents of this website may not be reproduced, distributed, modified or used in any other way without the prior written consent of ARI CARE OÜ.

Design

The appearances of all ARI products are protected as European Union Community Designs according to Council Regulation (EC) No 6/2002. The exclusive right of designs belongs to ARI CARE OÜ.

Governing law

Use of this website and the legal notices contained on the website are governed by and interpreted in accordance with the law of Republic of Estonia. All raised disputes will be resolved under Estonian jurisdiction in Harju County Court, unless the law provides directly otherwise.

Changes

ARI reserves the right to change its’ website terms and conditions at any time without prior notice.

Treatment of animals

ARI products are not tested on animals.

Reviews

After purchasing from ARI web-shop you may be asked to post reviews or comments on the Site (hereinafter referred Reviews). By submitting a Review you agree that anything you post must not harass, slander, malign, libel, defame, threaten, or otherwise violate any rights of any third-parties and must not include any profanity, obscene, indecent, pornographic, defamatory or unlawful material.
By posting a Review you hereby grant us an unrestricted, assignable, sublicensable, perpetual, royalty-free, fully paid up license throughout the world to reproduce, distribute, publicly display, transmit, communicate to the public, publicly perform on a through-to-the-audience basis, create derivative works from, and otherwise use and exploit your Review, for any purpose whatsoever, including promotion of the Site. ARI reserves the right to review any Reviews and delete or modify Reviews at any time without notice or further obligation to you. We have no obligation to display or post any Reviews, including your Review.

Reselling

ARI web-shop is not intended for buyers with reselling purposes. ARI reserves the right to refuse to fulfill orders for which there is reasonable doubt that the products are ordered for the purpose of resale. If you are interested in resale of ARI products, please contact us at helpdesk@ari.shop.

Questions and suggestions

In addition to high quality products we want to offer you an excellent service. Your opinion is very important to us, so if you have questions or suggestions, please send an e-mail to helpdesk@ari.shop or call +372 68 88 009.